Symaps.io

Confidentiality policy

1 – Preamble

This confidentiality policy applies to the following websites: symaps.io, api.symaps.io demo.symaps.io and app.symaps.io.

It completes the general terms of the website, and will expose the way in which Symaps.io makes use of personal user data. Personal data will be defined as any data related to an identified or identifiable natural person.

2 – General principles of data collection and processing

In accordance with article 5 of the General Data Protection Regulation (EU) 2016/679 (hereinafter “the GDPR”), personal data shall be:

In accordance with article 6 of the GDPR, Symaps.io swears that collection and processing of personal data shall only be possible if:

3 – Personal data collected and processed while navigating the website

A – Collected data and tools of collection

The websites collect the following data:

When you create your account, we will ask you to communicate information which is necessary for the requested services to function.

Symaps.io will not directly collect payment data from its clients in order to ensure its safety, payment data is processed by our partner, STRIPE.

B – Data transfer

Payment data is sent to our partner Stripe, who secures the collection of this data, and states that the protection they provide is compliant with the Privacy Shield, and therefore provides a level of protection suitable to send your personal data to the United States of America.

Data is transferred the ZAPIER to simplify billing, this company states that the protection they provide is compliant with the Privacy Shield, ensuring the protection of your personal data.

C – Data hosting

The websites’ host is Google Cloud, head office located at: Clanwilliam Place, Grand Canal Block, Dublin, D02 KW81, Ireland.

4 – Data processing responsibility

The Symaps.io company is responsible for processing data. They can be contacted at the following address: contact@symaps.io.

The data controller commits to gather only the data necessary to processing, and to secure this data. They commit to always inform the user of the purposes for which this data has been collected.

They commit to inform the user by all available means whether the integrity, confidentiality or security of this data are ever compromised.

5 – User rights

You have the right to ask for a copy of your personal data (right of access).

You may also ask for the erasure and/or rectification of your personal data (right to erasure and right to rectification). By law or if we have a legitimate reason to do so, we may archive some of your information. For example, if we believe that you may have committed fraud or gone against our General Terms of Use, and if we want to prevent you from bypassing the rules of our community.

You can, at any time, object to the processing of your personal data for direct marketing purposes, or for processing carried out on the basis of our legitimate interests (right to object).

You have the right to temporarily freeze the use of some of your data (right to restriction of processing).

You have the right to request the Personal Data you have sent us in a structured, commonly used and machine-readable format, and the right to send this data to another controller (right to data portability).

You have the right to lodge a complaint with a supervisory authority or to seek compensation from the relevant courts if you believe that we have infringed on your rights.

6 – Use of cookies

A cookie is text file recorded by the user’s computer when they visit a web page. These files simplify and improve navigation for the user and enable statistical studies for the web page’s host.

The use of cookies will involve informing the user and asking for their consent via a cookie overlay; once given, consent will be valid for 13 months.

The user may at any time delete the cookies which have been recorded by their Internet browser.

To learn more, follow these links:

7 – Changes in our confidentiality policy

We may at some point modify this Confidentiality Policy, in which case we will inform you and request your consent.

We advise you to regularly check on this page to learn about possible changes.

Current version July 1st, 2021.